Privacy Policy
If someone collapsed in front of you…most people hesitate for a second.
That’s normal.
You don’t need loads of information.
You just need to know what to do first.
Who We Are
Seconds Matter provides practical first aid training across Preston and Lancashire.
We are responsible for looking after your data.
Contact: [email protected]
What We Collect
We keep it simple. We may collect:
Name
Phone number
Booking details
Information you give us through forms
We may also collect basic technical data such as website usage through cookies.
How We Use Your Data
We use your information to:
Manage bookings and payments
Send confirmations and reminders
Deliver training and certificates
Respond to enquiries
Improve what we do
Legal Basis
We only use your data where we have a proper reason:
To deliver a service you’ve booked
To run and improve the business
With your consent for marketing
Marketing
From time to time, we may send emails or texts about courses or events that may be relevant to you.
You can opt out at any time.
How Your Data Is Stored
We use secure systems such as:
GoHighLevel
Ticket Tailor
Email and cloud services
We only keep your data for as long as necessary to deliver our services and meet legal obligations.
Data Sharing
We do not sell your data.
We only share it with trusted systems and providers that help us run the business.
Photos
We may take photos or short videos during training.
We will always ask for your permission before taking or using any images. We understand it is not for everyone.
Your Rights
You have the right to:
Access your data
Correct it
Ask for it to be deleted
Withdraw consent
If you have concerns, you can contact us or raise a complaint with the Information Commissioner’s Office.
Cookies
We may use cookies and tools such as Meta Pixel and Google Analytics to improve the website.
Updates
One of the people we trained had to step in when someone collapsed.
No warning. No time to think.
They didn’t overthink it.
They just followed what they’d learned.
That’s what we train for.
How It Works
A simple, straightforward process from booking to training with no friction and no confusion.
Choose your course
Pick the course that fits your role and level of experience.
Book your place
Secure your spot in just a few clicks with clear availability.
Turn up and train
Arrive ready. We will guide you through everything step by step.
Helping local businesses and individuals across Lancashire build real first aid confidence.
Contact Us
Seconds Matter First Aid Training, Unit N, Broughton Business Park Olivers Place, Preston, Lancashire
© 2026 Seconds Matter. All rights reserved.